Our online booking system allows you to reserve a consultation time that suits your schedule. You're booking an appointment slot, not purchasing treatment. During your consultation our medical practitioner will assess your individual needs and recommend an appropriate treatment plan. Pricing is determined at this appointment based on the specific treatment required and the amount needed to achieve your desired results. Payment is made on the day of treatment, not at the time of booking.

In accordance with Australian healthcare regulations and professional guidelines, we cannot advertise specific treatment prices. Additionally, the cost of aesthetic treatments varies significantly depending on individual needs. The amount of product required, areas being treated, and treatment complexity all influence the final price. This ensures you only pay for what you actually need, rather than a one-size-fits-all approach. All pricing is discussed transparently during your consultation.

Your initial consultation typically takes 15-30 minutes. We'll discuss your aesthetic goals, medical history, current skincare routine, and any concerns you may have. Our practitioner will examine your facial structure and skin condition, explain which treatments may be suitable for your goals, and outline realistic expectations. You'll receive honest recommendations and if we don't think treatment is necessary or appropriate, we'll tell you. There's no obligation to proceed with treatment on the day.

All aesthetic treatments at are performed exclusively by qualified medical professionals, either experienced doctors or registered nurses with specialised training in aesthetic medicine. Our practitioners undergo rigorous ongoing education to maintain their expertise and stay current with the latest techniques and safety protocols.

Results vary depending on the type of treatment, the area treated, and individual factors such as metabolism, lifestyle, and age. Anti-wrinkle treatments typically last 3-6 months, but this can vary depending on your unique physiology. Volumisation treatments can last anywhere from 6-18 months depending on the product used and treatment area. During your consultation, we'll provide specific information about expected longevity for your recommended treatments.

Most treatments require minimal to no downtime. Anti-wrinkle treatments typically have no downtime and you can return to normal activities immediately, though we recommend avoiding strenuous exercise for 24 hours. Volumisation treatments may result in swelling or bruising at injection sites, usually resolving within a few days. Skin rejuvenation treatments may cause temporary redness and require a slightly longer recovery period. We'll provide detailed aftercare instructions specific to your treatment.

When performed by qualified medical professionals using approved products, aesthetic treatments have excellent safety profiles. We only use TGA-approved products from reputable manufacturers, and we strictly adhere to clinical best practices. All treatments carry some level of risk, which we'll discuss thoroughly during your consultation. We conduct comprehensive medical assessments to identify any contraindications and ensure treatment suitability for each individual client, so please be upfront about your medical history at all times.

Absolutely. In fact, combining treatments often produces superior, more comprehensive results than single treatments alone. Many clients benefit from a combination approach, for example, pairing anti-wrinkle treatments with volumisation to address both dynamic lines and volume loss. Our practitioners are experts in creating integrated treatment plans that work synergistically. During your consultation we'll discuss whether a combination approach would be beneficial for your specific goals. This is entirely up to you.

Your satisfaction is what is most important to us. If you have any concerns about your results, we want to hear from you immediately. For anti-wrinkle treatments we offer complimentary review appointments at 2 weeks post-treatment to assess results and make any necessary adjustments. For volumisation treatments, minor adjustments can sometimes be made, and we'll work with you to achieve your desired outcome. We're committed to ensuring you're happy with your results, and we'll always be transparent about what can and cannot be achieved or modified.